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Classifieds » Jobs »
JOB Information
Posted Date:
17 May 2010
Posted By:: rowan atkinson Member Level: Bronze Points: 5
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| Contact Information | | Email: | rowanat01@gmail.com | | Website: | http://in.linkedin.com/in/croissancesystems1rishiagarwal | | Phone: | 9838835640 | | Address: | Croissance Systems
Croissance Systems
C/O B.J.Enterprises
Bansi Road, Pandey Bazar,
Basti(U.P.) Pincode:-272002
Landmark – Between Singhal Gas Service and PNB SaunghatTimings – 11Am to 5Pm
Contact Person – Rishi Agarwal,9838835640 |
Hi
Greetings!!!
Presently we have and excellent Job Opening with our leading MNC Clients. Interested candidates are requested to reply the mail with their updated profile at the earliest. For any clarification please feel free to contact us @9838835640 Basti (U.P.)
Openings in MNC Call Centre for Customer and Technical Support
Location: Basti (U.P.)
Position: Customer Support Executive
Process: Banking/Financial/Collections/Mortgage/Credit Card/Insurance/Sales and many so…
Customer Support Openings- Voice Support – International Call Centre
Job Description
• Should be flexible for both inbound /outbound calls in order to assist customers for UK/US/Australian Customers
• 100% call taking job, will interact with US/UK/Australian
• Will process accounts and overdraft loans
• Call customers and inform them about there pending due and convince them to pay the same.
• Mortgage Process deals mainly with personal loans, validate the Loan documentation and review income, assets and collateral documentation
• Collect borrower information, Price out and select best product for Clients' situation and recommend appropriate product or program.
• Should call clients and customers to resolve issues
• Making outbound sales, for new and existing customers
• Manages leads, by calling and qualifying the leads
• educating the customer about various products and converting the lead into a sale
• Up sells the products to the existing customer
• It is a complete voice process
Desired Candidate Profile
• Should be a graduate with minimum 50%
• BE/BTech's less than 60% or if they have more than 60% 1 year of International Call Centre experience is mandatory
• Freshers or Experienced with 0-48 months in ICC Voice Support
• Experience: Minimum 6 months of experience in debt collection, mortgage, insurance, outbound, banking, finance, credit card etc., (only voice)
• Excellent communication skills
• Should be comfortable with working under shifts
• Spontaneous, high drive and result oriented
• Salary 1.6 L to 3.1L + Incentives
• Shifts US/UK/Australian Shifts
• Documents Mandatory
Position: Technical Support Executive and Semi Tech
Process: Internet Support, Microsoft, Antivirus, Laptops and Desktop Supports
Technical Support Openings- Voice Support – International Call Centre
Job Description
• Provide first-level technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
• Guide customer-troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.
• Responsible for providing technical support and building on customer relations through Troubleshooting
• Handling technical queries & objections will be a major part of job profile.
• Trouble shooting with Internet Support, Microsoft, Antivirus, Laptops and Desktop related issues
• It's a Complete Voice Process
Desired Candidate Profile
• Graduates/Under Graduates Min 6 months to 48 Months of International Call Centre Experience.
• Excellent Communication Skills
• Basic Technical Knowledge
• Experience in technical process would be an added advantage.
• Hardware & Networking Knowledge would be an added advantage
• Bachelor Degree, PUC (with one year of International call center experience);
• Diploma Courses (post 10+2 with 1 year international call center experience);
• Engineering Degree or Post Graduate Degree (with at least 1 year experience in customer care / semi-tech international call center process)
• Basics of Computers including Operating Systems, hardware and Internet.
• 2. Basic PC Hardware / A+ Certification / MCDST Certification 90 days will be added advantage
• Salary 1.6 L to 3.35L + Incentives
• Shifts UK/US/Canadian Shifts
• Immediate Joinee
• Documents Mandatory
Kindly mention below details
Current (CTC):
Expected (CTC)
Notice Period:
Spot Offers!!!!!!!!!!!
If you are interested for above position kindly forward your updated profile at [HIDDEN TEXT] or Call me or Message me 9838835640, you can also send your resume at ceorishiagarwal@gmail.com, you can even visit our profile at http://in.linkedin.com/in/croissancesystems1rishiagarwal
Or Walk-in @ Croissance Systems
Croissance Systems
C/O B.J.Enterprises
Bansi Road, Pandey Bazar,
Basti(U.P.) Pincode:-272002
Landmark – Between Singhal Gas Service and PNB SaunghatTimings – 11Am to 5Pm
Contact Person – Rishi Agarwal
Please Carry Documents
• 5 Copies Resume
• Educational Marks Cards
• Offer Letter and Relieving letter from the organisation You have an experience with
• Photo and Address Proof
Additional Information| Category | BPO/KPO/Call Center | | Type of Job | Contract Base | | Cities | Kolar | | Skills Required | | | Experience Required | More than 6 year | | Minimum Education | Graduation | | Company Name* | croissancesystems |
Photos
No photos listed.
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